Privacy Policy

Privacy Policy for Swainstons

Introduction

Swainstons is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we handle personal data collected through our interaction with clients and visitors to our website. By using our services, engaging with our website, or communicating with us, you are consenting to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information
We may gather personal information such as your name, email address, telephone number, and other relevant details that you provide while making enquiries, placing orders, or engaging with our services.

1.2. Order and Service Information
Information pertaining to your transactions, orders, and interactions with our services may be collected and stored to fulfil your requests and provide you with a tailored service.

1.3. Website Usage Information
We collect information about how you use our website, including the type of browser you use, your browsing patterns, and information about your interaction with our website’s content and services.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1. Service Execution
To process your orders, provide our services, and manage our relationship with you as a customer.

2.2. Communication
To communicate with you about your orders, respond to your enquiries, and keep you informed about our services and promotions.

2.3. Business Operations and Development
To understand customer preferences, improve our services, website, and customer experience, and to develop new offerings.

3. Sharing Your Information

We respect your privacy and do not sell your personal data to third parties. Your information may be shared with:

  • Third-party service providers who assist us in delivering our services effectively.
  • Legal or regulatory authorities when required by law or in response to valid legal requests.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your user experience and gather aggregate data on website usage. These can be managed or disabled via your web browser settings.

5. Data Security

Swainstons implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Nonetheless, no internet transmission or electronic storage is completely secure.

6. Your Choices and Rights

You have the right to access, amend, or delete any personal data that we hold about you. Furthermore, you can object to the processing of your data and opt out of marketing communications. For such requests or privacy-related issues, please contact us at sales@swainstons.co.uk.

7. Changes to this Privacy Policy

We may update this policy to reflect changes in our information practices. We will notify you of significant changes by posting the updated policy on our website.

8. Contact Us

Should you have any questions or concerns about this Privacy Policy or our treatment of your personal information, please do not hesitate to email us at:

sales@swainstons.co.uk